Privacy Policy

Effective Date: 7th July 2025

Complete Gardens is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you use our website.

1. What We Collect

When you fill out our contact form, we collect the following details:

• Name

• Email address

• Phone number

We collect this information only so we can respond to your enquiry.

2. How We Use Your Information

Your information is used for:

• Responding to your message or enquiry

• Following up on project discussions or service requests

We do not use your data for marketing, sell it to third parties, or share it outside of Complete Gardens.

3. Data Storage

Our website is built on Wix, which securely stores form submissions. Access to submitted data is restricted to our team and is protected by standard security measures.

4. Your Rights

You have the right to:

• Request access to the information we hold about you

• Ask us to delete your information at any time

To do so, just contact us at: Completegarden97@gmail.com

5. Updates to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated date.

6. Lawful Basis for Processing

We collect and process your information based on your consent when you submit the contact form.

7. Cookies 

This website may use cookies to improve functionality and user experience. You can adjust your browser settings to disable cookies at any time.

8. Data Retention

We retain contact form submissions for up to 36 months unless you request we delete it sooner.

9. Third-Party Services

We may use trusted third-party services (e.g., Google Analytics) to improve site performance. These services may collect basic usage data.